Privacy Policy

1. Introduction

Eknoc Inc. ("Eknoc," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website eknoc.ca and use our AI-powered sales intelligence platform (the "Service").

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms, please discontinue use of the Service immediately.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information that you voluntarily provide:

• Name, email address, and contact information
• Company name, job title, and professional details
• Billing and payment information (processed securely via Stripe)
• Account credentials and authentication data
• Communications you send to us (support requests, feedback)

2.2 Automatically Collected Information

When you access the Service, we automatically collect:

• Device information (browser type, OS, device identifiers)
• IP address and geolocation data
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

2.3 Business Data

Our platform processes publicly available business data, including company information, investment signals, hiring trends, and technology adoption data. This data is sourced from public records, press releases, and other publicly available sources.

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain the Service
• Process transactions and manage your subscription
• Send administrative notifications and service updates
• Respond to your inquiries and provide customer support
• Improve and personalize user experience
• Analyze usage patterns and optimize platform performance
• Detect, prevent, and address security issues or fraud
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in operating the Service (e.g., Supabase for database, Stripe for payments, Vercel for hosting)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given explicit permission

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), encryption at rest, access controls, and regular security audits. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at support@eknoc.ca.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

9. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated "Last updated" date. Continued use of the Service after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: